22 October 2010
There is considerable literature on what employers expect from the employees. However, today the current trend is to explore what employees expect from their employers. In other words employee expectations figure high in the corporate world. What does it take to retain employees?
One thing all employees require is adequate financial compensation. The salary should cover all their expenses and enable them to live a comfortable and financially secure life. Apart from finance, there are several other factors which the employees consider paramount.
Comfortable Working Conditions
If the employee is comfortable, only then he can be very productive. The office should have a good infrastructure and environment. Provide chairs which are comfortable, spacious and ergonomically sound. That way, if the employee has to put in long hours he doesn’t feel stiff or stressed out. It’s important that the office space is well organized. Everything in the office should have a place and everything should be kept in its place. Supply them with plenty of quality files to store important documents. Every employee would want to have a locker to keep his personal belongings.
Respect the Employee
Be diplomatic and tactful while reprimanding your employees. Remember he is a sensitive and intelligent individual. Be fair and transparent while dealing with conflicts and disputes within your organization. This way your employees will have faith in the fairness of the system.
Provide Encouragement
Even a little encouragement will work wonders on employee morale. The employee should be given appreciation for any special efforts taken. Not doing so will discourage him and reduces his self-esteem.
Make the Work Interesting
Work should be fun and tailored to the talents and capabilities of the employee. Try to make the work interesting as much as possible. Discuss with the employee about his preferences, strengths and weaknesses before allotting him any responsibilities.
Be Sensitive and Sympathetic
Be sensitive and sympathetic to his personal issues. An understanding attitude on the part of the boss will be greatly appreciated by the employee. The bosses should be approachable and friendly.
Growth and Promotions
Promotion should be given to all deserving employees. The promotion process should be transparent so that no employee feels aggrieved. He should be aware of his growth plan within the company.
Be Fair and Transparent
It is important that a just system is in place. All employees need to be treated fairly. Transparency in the company processes will instill faith in the company of the employees.
Fabulous Work Culture
There should be a good work culture where all employees are treated with dignity and respect. The bosses should be open to constructive criticisms and suggestions forthcoming from their employees.
Outline the Responsibilities
His responsibilities should be clearly outlined to him. He should be aware of his key result areas. The company’s expectations of him should be defined and put down in writing. This is better otherwise he will have a vague or flawed idea about his role in the organization.
An organization is nothing but the people who work in it. No individual can accomplish great things alone. Happy employees translate into successful organizations.
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