It is a well-established practice to send a thank you note after a job or informational interview, but should you follow up if you did not get the job? According to recruitment specialists, asking for feedback can only help you and is not likely to hurt you. You may receive the standard, “Well, we had a lot of very qualified candidates. It was a tough decision…”

Fortunately, many HR managers are putting some thought and consideration into responses to candidates requesting feedback. Responses range from a helpful critique of the candidates qualifications for the position to an invitation to lunch and to attend company training sessions.
Those who have asked for feedback report a number of benefits. Many report satisfaction with the constructive feedback they received. In addition, job candidates have built relationships, received referrals and been encouraged to reapply to the company in the future.

If you do not receive the requested feedback, do not be discouraged. Some HR professionals have a policy of not giving feedback citing a variety of reasons, including fear of litigation and lack of time. Moreover, if you are over qualified, a direct threat to the interviewer’s job or the chemistry was just not there, you are likely to receive a canned response. Under these circumstances, the interviewer may prepare generic responses, including general advice on resumes, and interviewing and job search skills.

More and more companies are recognizing the good will that comes from supporting the talent pool in their industry. Accordingly, progressive companies are establishing company-wide protocols on job candidate feedback. Either way, it never hurts to ask.